1.
How often do trips leave?
Our River Adventures are scheduled to depart on the hour from
9 am until 1 pm during the months of April, May, September
and October. During the months of June, July & August,
river trips depart on the hour from 9 am until 2 pm. You will
need to arrive no later than 30 minutes prior to your trip
departure time to complete check-in.
2.
Do I need to make reservations?
Yes, we highly suggest reservations even at the last minute.
Our river trips are often full on weekends and holidays Memorial
Day – Labor Day. We are happy to accommodate walk-ins
when space is available.
2a.
What is Check-in?
When
checking in before your river trip you will need to have 30
minuets to read and complete release forms, pay for your river
trip, purchase supplies, review river map, watch a seven minute
safety video, and receive river gear. This does not give you
time to change clothes, make sandwiches, or pack your personal
supplies. Arrive ready to get on the river or give yourself
extra time.
3.
Do we go by ourselves or do we go with other people?
We transport all river guests in the same vehicle to and from
the river. It is less than a 1 mile drive to the put-in. It
is likely that other guests will be traveling with you to
and from the river as well as listening to our river orientation.
Once you are on the river you do not have to stay with your
put-on group. The river twists and turns, you are not likely
to see other paddlers while on the river.
4.
Do I have to wear a life jacket?
ABSOLUTELY More
than 90% of deaths in boating are from drowning. And 80% of
those drowning victims were not wearing a personal floatation
device. It's important to wear a PFD! They protect against
drowning and can help protect against hypothermia. Exposure
to cold water is another major killer in boating accidents.
We don't take chances.
All
participants are required to wear LIFE JACKETS at all times
while on the river!
5.
Do I have to paddle?
Yes, you do have to paddle. The average current in our section
of the French Broad River flows about two to three miles to
an hour. The river twists and turns through a rural mountain
valley and you do have to steer your canoe or kayak to avoid
river obstacles.
6.
What is the age limit?
We do not have an age limit but do require that all participants
be able to swim. This is determined at the discretion
of parents and Headwaters Outfitters-subject to weather, river
conditions and experience. Ask us ahead of time if there is
a question.
7.
What are physical limitations?
Pregnant women, people with injuries/recent surgeries or other
medical situations should consult with your physician before
attempting any river activities. All participants must be
able to swim. Our canoes and kayaks have weight capacities,
we cannot exceed those limits. Please call for individual
concerns.
8.
How do I get back to my car from my river trip?
Our river trip fees include all transportation. We transport
you to and from the river. You will be paddling downstream
away from our river shop. We will meet you at the take-out
at a predetermined time and shuttle you and your equipment
back to the river shop.
9.
How many people can ride in a canoe?
Prices are based on two people per canoe which is ideal. A
third person riding in the center of the canoe rides at a
reduced rate. Guests 11 years and above pay $20.00. Kids 10
years of age and under may ride in the center of the canoe
at $15.00 each. No more than 3 adults or two adults and two
small children may ride in the canoe. The combined weight
of the kids or the 3rd adult cannot be more than 150#. We
use Old Town Discovery 158’s & 169’s in our
rental fleet. These canoes, made by oldest canoe manufacturing
company in the world are very durable and forgiving. Each
canoe has 2 contoured molded seats, no need for cushions.
We have drop-in seats available for rent at $2.00 per seat.
You can add one drop-in seat per canoe creating a third seat.
For those not wanting to rent a drop-in seat, we are happy
to provide a cushion for the person riding in the middle at
no extra charge.
10.
What if it rains? Weather:
We are in the mountains and the weather can change quickly.
There are several different Web links for the mountains of
North Carolina. We are between them! Asheville is to our northeast
and Greenville is to our south. Here are two web links to
check: Our
Local Weather & Satellite
Weather
We operate trips in rain but do not operate when
the river is high (above 3' on the Rosman River Gauge), when
it is lightening, or when the sum of air and water temperature
does not equal 100 degrees.
11.What
do I do if it starts to lightning while I am on the river?
We do not operate river trips during lightening storms,
however weather in the mountains can change drastically and
suddenly you can find yourself in the middle of a thunder
storm. The river is sunken, with high river banks, serving
much like a drainage ditch. You are better off to stay in
your watercraft in the river, the lowest area around, instead
of climbing a river bank getting under tall trees, or running
across a wide open field. Continue paddling until you reach
the next bridge, pull your watercraft up, get under the bridge
and sit on your life jacket. We will conduct bridge searches
in the event of a thunder storm.
12.
How cold is the water, how deep?
The
French Broad is born at our river shop with the joining of
its West and North Forks. As you paddle downstream you will
pass the entrance of the Middle and East Forks. All forks
originate from springs coming out from under the Blue Ridge
Mountains . The mountain water is cold but ever so refreshing
on a hot summer's day. The average summer temperature of the
river is 70 degrees. Spring and fall the river temperature
can be anywhere from 50 – 60 degrees. This all depends on
air temperatures and rain fall.
This
section of the French Broad River averages 2 – 4 feet deep.
You will paddle across some shallow shoals where you will
need to read the river and find the deeper channel. You will
also find areas 10/12 feet deep, great fishing or swimming
holes. The river on average is 30-40 feet wide.
13.
Are there any snakes? Spiders?
Yes and all snakes can swim. Avoiding snakes while canoeing,
fishing, tubing, boating is similar to avoiding snakes on
land in that you want to stay away from areas that the snakes
use for sunning. This means avoid drifting underneath overhanging
tree branches. Many of the water snakes like to sun on tree
branches then drop into the water when they detect movement.
Of the 37 species of snakes throughout North Carolina, only
six are venomous: We are in the western part of the state.
The Brown water snake is most commonly seen along the French
Broad River and it is not poisonous.
1.
Copperhead (found throughout NC)
2. Canebrake Rattlesnake (found throughout NC)
3. Eastern Diamondback Rattlesnake (found in southeastern
NC)
4. Pigmy Rattlesnake (found in southeastern NC)
5. Cottonmouth or Water Moccasin (found in wetland areas
in the eastern half of NC)
6. Coral Snake (the rarest, found in the south and southeastern
areas of NC)
They
use the water's surface tension to glide and can lift 1/4
to 1/3 of their body length off of the water surface. Some
snakes, such as Northern water snakes, red belly water snakes,
brown water snakes, banded water snakes, are more likely to
be encountered on or near the water. A snake on land can only
lunge forward (strike) a distance of half of its body length.
A snake on water does not have a solid surface to thrust against,
so its strike range while swimming is extremely limited. Snakes
prefer to flee rather than fight. But if they feel cornered
or threatened, or if they are accidentally stepped on or provoked,
a water snake (venomous or non-venomous) seldom backs down.
Spiders,
especially “Water Spiders” are in abundance on the river.
These spiders will drop into your boat if you get up under
tree branches or into the bushes. To avoid spiders keep out
of the bushes an out from under tree branches.
14.
What is the river like? Are there any rapids?
A large portion of our customers are return guests. They experienced
their very first paddling trip with us and loved it so much
that they return again and again! The French Broad River is
formed at our River Shop at the “Forks of the River”
The upper reaches of the river are primarily flat, flowing
over shallow shoals alternating between farm lands and wooded
areas. “It is ideal for quiet float trips” according
to Bob & David Benner in A canoeing Guide to the Carolinas.
This section of the river is rated on the international level
of difficulty to paddle as class 1 & 2
International Scale of River Difficulty
From
the Safety Code of the American Whitewater Affiliation
INTERNATIONAL
SCALE OF RIVER DIFFICULTY
•
Class I: Easy, fast
moving water with riffles and small waves, few obstructions,
all obvious and easily missed with little training. Risk
to swimmers is slight; self-rescue is easy.
•
Class II: Novice,
straightforward rapids with wide, clear channels which are
evident without scouting. Occasional maneuvering may be
required, but rocks and medium sized waves are easily missed
by trained paddlers. Swimmers are seldom injured and group
assistance, while helpful is seldom needed.
•
Class III: Intermediate,
rapids with moderate, irregular waves which may be difficult
to avoid and which can swamp an open canoe. Complex maneuvers
in fast current and good boat control in tight passages
or around ledges are often required; large waves or strainers
may be present but are easily avoided. Strong eddies and
powerful current effects can be found, particularly on large-volume
Rivers. Scouting is advisable for inexperienced parties.
Injuries while swimming are rare; self-rescue is usually
easy but group assistance may be required to avoid long
swims.
•
Class IV: Advanced,
intense, powerful but predictable rapids requiring precise
boat handling in turbulent water. Depending on the character
of the river, it may feature large, unavoidable wave and
holes or constricted passages demanding fast maneuvers under
pressure. A fast, reliable eddy turn may be needed to initiate
maneuvers, scout rapids, or rest. Rapids may require "must"
moves above dangerous hazards. Scouting is necessary the
first time down. Risk of injury to swimmers is moderate
to high, and water conditions may make self-rescue difficult.
Group assistance for rescue is often essential but requires
practiced skills. A strong Eskimo roll is highly recommended.
•
Class V: Expert.
Extremely long, obstructed, or very violent rapids which
expose a paddler to above average endangerment. Drops may
contain large, unavoidable waves and holes, or steep congested
chutes with complex, demanding routes. Rapids may continue
for long distances between pools, demanding a high level
of fitness. What eddies may exist may be small, turbulent,
or difficult to reach. At the high end of the scale, several
of these factors may be combined. Scouting is mandatory
but often difficult. Swims are dangerous, and rescue is
difficult even for experts. A very reliable Eskimo roll,
proper equipment, extensive experience, and practiced rescue
skills are essential for survival.
•
Class VI: Extreme,
one grade more difficult than Class V. These runs often
exemplify the extremes of difficulty, unpredictability and
danger. The consequences of errors are very severe and rescue
may be impossible. For teams of experts only, at favorable
water levels, after close personal inspection and taking
all precautions. This class does not represent drops thought
to be un-run-able, but may include rapids which are only
occasionally run.
15.
Do I have to sign a release form? Why?
Headwaters Outfitters has done everything possible to assure
our guests a rewarding experience. We have been professional
river outfitters for over thirteen years. However, we wish
to inform our guests that river running is not entirely risk
free. Unlike a theme park setting, your adventure will take
place in a natural environment over which Headwaters Outfitters
has no control. Therefore, in order to participate in any
river activities offered at Headwaters Outfitters, participants
must read, complete and sign our “Acknowledgment of
Risk and Release of Liability Form” All participants
under the age of 18 must have the form completed and signed
by their legal guardians. Headwaters Outfitters makes every
effort to provide you a wonderful day on the river however,
ALL RIVER ACTIVITIES ARE RISK SPORTS. BOTH KNOWN AND UNKNOWN
DANGERS EXIST. THERE ARE NO LIFEGUARDS OR SAFETY PERSONNEL
ON THE RIVER. You must assume responsibility for your safety
and that of our children. Headwaters Outfitters does not assume
liability to personal injury, loss or damage to personal property.
Our release form is a legal document , read it carefully.
16.
Can I bring my Child's best friend?
Yes, so long as you have obtained permission from their parents/legal
guardian by having them read, fill out, and sign our “Acknowledgement
of risk and release of liability form” This form is
available to print from our web site. Don’t forget to
bring the form with you! You cannot sign for minor unless
it is your own child whom you have legal custody of.
17.
Can I bring my dog?
No & yes. We transport all guests to and from the river
in 15 passenger vans. We have experienced numerous problems
transporting pets and have gone to a no pet policy. We have
had customers being bitten, having allergic reactions, toenail
holes punched in our seats, and even accidents. HOWEVER, if
you would like to transport your pet to and from the river
in your vehicle we can make special arrangements for you.
You will have to drive your car 1 mile to the put-in, leave
your car, then at the end of the trip leave your pet at the
take-out (with a member of your party). We will take you back
to your car and then you can go back and get your pet. This
seems to work for those who insist on bringing pets. Please
note pets seem to move around in the canoe which works for
capsizing small boats. Make sure pets do not harass any wildlife
or farm animals along the way.
18.
What about food? Is there a place to picnic?
In our river shop we sell a variety of drinks and snacks.
There are no Mickey D’s along the way. You are welcome
to bring along a picnic with you. Remember that all gear is
subject to getting wet, pack accordingly. No Styrofoam or
glass containers are permitted on the river. Some of our favorite
river food includes apples, bananas, trail mix, cheese and
crackers. Plenty of drinking water or drinks (No Glass Containers,
Please)
19.
How much is my deposit?
In order to keep our overhead costs down we do not take deposits
except for large group trips, but we do ask that if for any
reason you need to cancel your reservation to please let us
know ASAP. We appreciate this in advance.
20.
Can I bring my own boat or gear?
• Canoes & Kayaks
- Headwaters Outfitters does provide shuttle
service for guests who have their own canoes. If you are
part of a group who is participating in one of our river trips
and want to use your own canoe or kayak, we will shuttle you
and your boat for $15.00 (per boat fee). NOTE: This is only
available if we have seats available in the van. If we have
to take an additional van for your transportation we will
charge you full shuttle rates.
• Life jackets–
Everyone while of the river must wear a life jacket. We are
happy to let you wear your personal life jacket as long as
it is US Coast Guard approved rated Type 1, 2 or 3.
21.
What is your alcohol policy?
Alcohol or the use of illegal drugs is not permitted by the
Headwaters Outfitters. North Carolina has alcohol content
laws for driving and boating, as well as no open containers
in vehicles. Alcohol and river activities...canoeing, kayaking,
tubing and swimming... do NOT mix.
22.
Can I fish?
Bring your fishing pole and North Carolina Fishing license
or you can purchase license at our River shop. We also sell
live bait and other fishing supplies.
• NC Residents-year -$15.00, 1-day $5.00.
• Out-of-state-year $30.00, 1-day $10.00, 3 day $15.00.
• If you plan to fish for trout, you will need a trout stamp
$10.00 (resident or non-resident).
23.
What to Bring:
A great attitude, be ready for fun in the outdoors. Tennis
shoes or river shoes for river-NO BARE FEET-a dry pair of
shoes for ride home is nice. Dress in layers for warmth; swim
suit, light jacket, sun glasses, hat, suntan lotion, bug spray,
cooler, drinks and snacks, a towel. A dry pair of shoes and
change of clothes is nice to be left in the car for the ride
home.
24.
What not to bring.
Do not bring valuables on trip (jewelry, rings, money, etc.)
Lock in car or better yet, leave at home. Do not take anything
on the river that you would hate to lose.
25.
Can we stop along the way?
Yes, along the way you will find rocky beaches where you can
stop and picnic. All the property along both side of the river
is privately owned. You must respect private property. Bring
–out all trash that you take with you. Leave all wildlife
and farm animals alone.
26.
What if I miss my take-out/time or lose equipment?
In
the last 13 years we have found that it is rare for guests
to pass their take-out or to be late for their scheduled pick-up.
Usually they do not understand the importance of pick-up timing.
For your safety, we begin rescue procedures when guests are
30 minutes late. We do everything possible to keep our fees
low. If we have to run extra shuttles or come looking for
paddlers past the take-out, we must pass on this added expense
to the customer. Please note we are more
than happy to allow you more time on the river for fishing,
etc. but once we agree on a pick-up time it is your responsibility
to arrive on time.
•
PASS your TAKE-OUT = $35 per
canoe/kayak
•
MISS your Scheduled pick-up = $20 per canoe/kayak
•
LOSE equipment = $40 per lost life jacket, $20
per canoe paddle, $40 per
lost kayak paddle
•
BOAT RECOVERY $40 = Minimum $25/per hr
•
IF stolen, damaged or unrecoverable canoe fee $575
27.
Do you have group discounts?
Yes, we offer group rates of $20. per person for our Hannah
Ford River Adventure and $24. per person rate for our Island
Ford River Adventure providing the following guidelines are
met.
Group Consists of ten or more paddlers, 5 canoes. If group
numbers drop below the minimum number of 10 persons, you pay
regular full trip rates. After meeting the 10 person requirement
the 3rd person riding in the middle of the canoe regardless
of age may ride at a discount rate of $15. There are 2 seats
per canoe, however drop-in seats are available for rental
at $2. per seat –1 per canoe. We offer at no charge
a seat cushion for those riding in the bottom of the canoe.
One person, the designated “Trip Leader” handles
all correspondence including reservations, payments, and turning
in release forms. Reservations must be made at least two weeks
in advance and are confirmed with a 50% deposit.
28.
How do we know where to stop?
Each party is given a river map and we review your take-out
locations with you. All take-outs are clearly marked. You
cannot get lost.
29.
Do we have a guide?
No, guides are not required. The river does not fork, and
take out points are marked by a non-movable object, such as
a bridge. We do have river guides available for hire for an
additional fee. River guides are available for $75.00 per
guide for the Hannah Ford Trip and $85.00 per guide for the
Island Ford trip.
30.
Where do I go to the bathroom while on the river?
There are no restrooms on the river. For your convenience
we do have Port a-johns available at the river shop and at
our Hannah Ford Take-out.
31.
What is your cancellation policy?
If you make a reservation
via check for a group paddling trip or by credit card for
a fly-fishing trip, with a 50% deposit, our cancellation
policy is as follows: River trips depart rain or shine.
Electrical storms or high water levels are the sole exceptions.
If you cancel at least 7 days before your trip, you'll get
back your entire deposit minus a $30 administration fee.
If you cancel 3-6 days before your trip, you'll get half
your deposit back. If you canel the day before or day of
your trip, you receive no refund. If you fail to show at
all for a fly fishing trip, your credit card will be charged
for the entire balance of the trip.
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